Email activation

Email Sign Up requires a one-time activation. It blocks bulk bot registrations and makes sure recharge invoices, expiry reminders, and other notices can reach you.

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Activation flow

1. Check the activation email: After you submit the Sign Up form, JoyProxy sends an activation message to the address you used.
2. Open the verification link: In the email, click the blue activation button or the full URL. A new tab opens the activation page:
   • On success, the page shows Account activated! and a button to continue to Log In;
   • If you see The activation link is invalid or has expired., the link was already used or timed out. Request a new one.
3. Log In: Return to the Log In page and sign in with your email and password.

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If the email does not arrive

If nothing arrives within about 3 minutes:

1. Check spam and promotions: Some providers (Outlook, QQ Mail, and many company mail servers) file system mail under Junk, Subscriptions, or Promotions.
2. Resend the link: Open the Log In page, enter your email and password, and try to sign in. The page shows that the account is not activated. Click Resend activation email to get a new link.
3. Check the address: Confirm there is no typo (for example .con instead of .com). If the address is wrong, Sign Up again with the correct one.
4. Ask for help: If it still does not arrive, open Live Chat from the bubble in the bottom-right corner. Support can verify the account and help you activate it.